Last updated: 15 January 2026
LunarExpert Ltd ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our subcontractor management software services and website.
The data controller for your personal information is LunarExpert Ltd, a company registered in Cyprus with registration number HE739185. Our registered office is located at Spyrou Kyprianou Street 95, 3061 Limassol, Cyprus.
We collect various types of personal data when you interact with our services. The data we collect includes information you provide directly to us and information collected automatically through your use of our services.
Personal information we may collect includes your name, email address, phone number, company details, job title, and any other information you choose to provide when contacting us or using our services. We also collect technical information such as IP addresses, browser type, device information, and usage patterns to improve our services and ensure security.
We use your personal data for various purposes based on legitimate business interests and legal obligations. How we use your information depends on the services you use and your relationship with us.
We use of your data includes providing and maintaining our software services, communicating with you about your account or enquiries, sending important updates and notifications, improving our services through analysis and research, ensuring security and preventing fraud, and complying with legal obligations. We may also use your information for marketing purposes with your consent, including sending newsletters and promotional materials about our services.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For more detailed information about our use of cookies, please refer to our Cookie Policy.
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, such as hosting providers, payment processors, and analytics services. These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights and interests.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of data and the purpose for which it was collected. When data is no longer needed, we securely delete or anonymise it.
Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have several rights regarding your personal data. These rights may be subject to certain limitations and exceptions.
Your rights include the right to access your personal data and obtain information about how we process it, the right to rectify inaccurate or incomplete data, the right to erase your data under certain circumstances, the right to restrict processing in specific situations, the right to data portability where applicable, and the right to object to processing based on legitimate interests. You also have the right to withdraw consent where processing is based on consent, and the right to lodge a complaint with a supervisory authority.
As a Cyprus-based company operating within the European Union, we primarily process data within the EU/EEA. If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognised transfer mechanisms to protect your data.
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please don't hesitate to reach out to us using the contact information below.
Data Protection Contact:
Email: privacy@lunarexpert.pro
Phone: +357 25860939
Postal Address:
LunarExpert Ltd
Spyrou Kyprianou Street 95
3061 Limassol
Cyprus
We process your personal data based on various legal grounds under GDPR, including performance of a contract when providing our services, legitimate interests for improving our services and business operations, legal compliance when required by law, and consent for marketing communications and certain tracking technologies. We will always ensure we have a lawful basis before processing your personal data.
We do not engage in automated decision-making or profiling that produces legal effects or significantly affects you. Any automated processing we conduct is limited to improving user experience and service functionality, and you have the right to request human intervention in such processes.
